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Business Administrator – (UK)

Business Administrator

Interact Analysis is a fast-growing, ultra-nimble technology market research company with offices spanning the globe. We were founded by research veterans with the simple aim of producing gold standard market intelligence which enables clients to make data driven decisions pertaining to market strategy. Today, IA delivers 70+ projects for 200+ global clients, every single year. Our analysts have some of the most respected and valued voices in the industry.

We are now going through a period of rapid growth and are looking for a part time (15 – 20 hours per week) Business Administrator to join our team.

WHAT YOU’LL DO

You will be playing a pivotal role in supporting our Sales, Marketing and Ops teams to:

  • Manage data entry into Excel / CRM relating to new leads
  • Manage inbound queries through inboxes
  • Record brochure downloads from the website and ensure the sales team are following up with clients
  • Ensure that the CRM is well maintained, regularly updating the lead status, managing group lists, importing contacts etc
  • Organise internal sales training meetings
  • Support the planning of tradeshows – including flight and hotel booking
  • Support the marketing team with website updates and social media support
  • Log, monitor and have input on current processes and how to improve efficiency
  • Support with any other admin duties across the wider, global team.

This is a varied role supporting multiple teams so you will need to be highly organised and able to multi-task. As a new role, there is an opportunity to develop your skills and improve current processes.

WHAT WE’RE LOOKING FOR

This is a varied role – you will have to have strong organisational skills and be able to work with a range of stakeholders. Expect to use Zoho CRM, Zoho Campaigns, Teams and Excel extensively. This is an internal role with some client contact, so you will need to be a flexible team player, always mindful of the need to collaborate with colleagues to reach individual and shared goals.

Specifically, we are looking for:

  • Excellent written and verbal communication
  • Strong organisational and interpersonal skills
  • Experience in using CRM platforms desirable, but not essential
  • IT literacy with ability to learn new applications
  • Proficiency in Microsoft Office
  • Positivity towards your work and enthusiasm to learn
  • Adaptable and ability to multi-task

WHAT WE OFFER IN RETURN

As a part-time role, we can offer flexibility with your working pattern.  The position can offer around 15-20 hours per week currently, with the opportunity to increase this as the need arises.

We offer a collaborative, trusting and supportive environment with exciting, diverse projects and an international team. We are committed to a culture that encourages expertise to flourish. This means you will get plenty of opportunities for training and development.  As an ambitious company focused on rapid growth, we aim to provide our team with an exciting and varied career full of opportunities.

BENEFITS & SALARY

  • Starting salary of £20k – £22k (pro rata) with the opportunity to increase this rapidly
  • 15-20 hours per week, with the opportunity to increase hours up to a maximum of 35 hours (full time)
  • Competitive benefits package, including private healthcare, discounted gym membership and other perks
  • Competitive pension program
  • 25 days’ paid vacation (pro rata)CRM
  • Employer that respects and promotes a healthy work-life balance
  • A friendly, flexible, and supportive work environment
  • Opportunity to develop your career at a fast-growing company.

Applying is easy – simply send your CV and cover letter (email) to careers@interactanalysis.com. We look forward to hearing from you!

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